What’s your communication style?

What’s your communication style?

The big issue with communication is that there is no singular “right way” to communicate. Each of us have a distinct communication style and set of preferences. Recognizing the style of others and being able to adapt; that’s where it…

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The “Nice” Sandwich

The “Nice” Sandwich

Several times in the past month I have heard criticisms from managers about the “Nice Sandwich” approach of providing performance improvement feedback. If you are not familiar with the “Nice Sandwich,” it is a formula that many managers have been…

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Entitled at Work?

Entitled at Work?

There’s a workplace epidemic out there. Perhaps you’ve heard about it or even experienced it. It’s…entitlement. No matter your industry or the size of your business, you have likely dealt with this before. There’s a general sense of negativity and…

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It’s your team-own it

It’s your team-own it

Early in my career I worked on the Product Development team of a large mortgage lending company. While I didn’t recognize it at the time, that team was the picture of collaboration, creativity and exceptional performance. The nature of the…

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