The “Nice” Sandwich

The “Nice” Sandwich

Several times in the past month I have heard criticisms from managers about the “Nice Sandwich” approach of providing performance improvement feedback. If you are not familiar with the “Nice Sandwich,” it is a formula that many managers have been…

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Entitled at Work?

Entitled at Work?

There’s a workplace epidemic out there. Perhaps you’ve heard about it or even experienced it. It’s…entitlement. No matter your industry or the size of your business, you have likely dealt with this before. There’s a general sense of negativity and…

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It’s your team-own it

It’s your team-own it

Early in my career I worked on the Product Development team of a large mortgage lending company. While I didn’t recognize it at the time, that team was the picture of collaboration, creativity and exceptional performance. The nature of the…

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EI in Leadership Part 2: Build a Genuine Team

EI in Leadership Part 2: Build a Genuine Team

The 3 key areas that effective managers work on every day are; building trust, building a team, and building their networks-in essence, building relationships. This requires a great degree of emotional intelligence and skill. In the last blog, the focus…

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  • March 2, 2016
  • Blog
EI in leadership-Part 1: Build Trust

EI in leadership-Part 1: Build Trust

According to Harvard Business Review, the 3 must do’s for managers are: build trust, build a team and build a network. Each of these requires good EQ or emotional quotient. This makes sense, but exactly how does one go about…

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  • February 15, 2016
  • Blog
EI & Your Bottom Line

EI & Your Bottom Line

Often times, emotional intelligence is dismissed as a soft skill fad that’s too soft and squishy to make a meaningful business impact. The fact is that emotional intelligence drives leadership, team effectiveness, performance, engagement, sales and ultimately your company’s bottom…

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Minimize the Know-Do Gap

Minimize the Know-Do Gap

Several years ago I was part of a project team that was charged with transitioning a paper reliant company into one that could function the same or better without paper. The goal was to go “paperless” to increase efficiency and…

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  • October 13, 2015
  • Blog
Emotional Intelligence for the Team

Emotional Intelligence for the Team

I am a huge fan of professional football. I faithfully follow my Minnesota Vikings through their ups and downs. On the rare occasions when they make it to Phoenix to battle the Cardinals, I do my best to support them…

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  • September 14, 2015
  • Blog