Ditch the Open Door, Try this Instead

Ditch the Open Door, Try this Instead

Does this sound familiar, “I have an open door policy. Come see me with any questions.” Chances are you’ve heard this from a manger or you convey a similar message to your team. The Open Door Policy lets your team…

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  • November 29, 2017
  • Blog
Traffic, Leadership and Resiliency

Traffic, Leadership and Resiliency

Here’s the deal with leadership: it’s hard. And it’s not getting any easier. There are more challenges and more pressure on leaders than ever before. Impossible deadlines, endless projects, “firefighting,” and people issues fill the days. To get through these…

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  • August 17, 2017
  • Blog
3 Ways to Handle Conflict at Work

3 Ways to Handle Conflict at Work

None of us are immune from conflict at work. You may find yourself in an argument with a colleague about the way a project is executed, or butt heads with leadership about a strategic initiative, or maybe you find your…

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  • June 13, 2017
  • Blog
5 Steps to Accountability

5 Steps to Accountability

Without accountability, there are no results. The focus moves away from responsibility and growth to finger pointing, excuses and people throwing each under the proverbial bus.  Over time performance declines, team members lose respect for one another and the customer…

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  • April 12, 2017
  • Blog
The Secrets of Peer to Peer Feedback

The Secrets of Peer to Peer Feedback

While feedback from management is valuable and necessary for growth it’s not always immediate. This type of feedback tends to focus on the bigger picture; performance trends, project outcomes, etc.  Day to day tasks are often overlooked. Peer to peer…

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What’s your communication style?

What’s your communication style?

The big issue with communication is that there is no singular “right way” to communicate. Each of us have a distinct communication style and set of preferences. Recognizing the style of others and being able to adapt; that’s where it…

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The “Nice” Sandwich

The “Nice” Sandwich

Several times in the past month I have heard criticisms from managers about the “Nice Sandwich” approach of providing performance improvement feedback. If you are not familiar with the “Nice Sandwich,” it is a formula that many managers have been…

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Entitled at Work?

Entitled at Work?

There’s a workplace epidemic out there. Perhaps you’ve heard about it or even experienced it. It’s…entitlement. No matter your industry or the size of your business, you have likely dealt with this before. There’s a general sense of negativity and…

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